Frequently Asked Questions
Find the answers to your questions quickly and easily. Our comprehensive list of FAQs provide detailed information on topics such as returns, delivery, payment methods, privacy and more. Get the information you need to make the most of your shopping experience.
Where are you located? do you deliver weed to All area in Australia?
We are located in Canberra, ACT (Australia) and we deliver high quality weed to all Provinces and cities in Australia (including Sydney, Perth, Brisbane, Gold Coast, Adelaide, Hobart, Canberra, Darwin and others).
Is it safe to order and receive weed deliveries?
We are committed to protecting your privacy and security at all times when you order weed online through us. In fact, we care so much that we guarantee discreet and stealth delivery to any location in Australia!. Nothing will ever stand between you and your weed because all orders are fully guaranteed!
How long will delivery take?
Standard delivery (free shipping) is available, with an average delivery time of 14 hours from the time payment is confirmed, and up to 19 hours during peak times.
Express/Priority delivery is also available for an additional fee of $70, with an estimated delivery time of just under 10 hours.
What exactly happens after ordering?
You will receive a confirmation email with payment details and instruction; and summary of what you ordered after checkout process is completed.
Which payment methods are accepted in the Online Shop?
We are currently unable to accept credit/debit card payments due to bank restrictions on the number of transactions we can process monthly for weed purchases.
We frequently exceed that limit and cannot accept payments.
for this reason(s) and in order to continue serving our customers.
We request that customers pay their orders via Coinspot website using PAYID, POLi, cash deposit, or BPAY. After an order is placed, you will receive an email with payment instructions and a summary of what you ordered.
Does the store offer any guarantees on the quality of the product?
Yes. You can be confident that any seeds or products you order from Us will be excellent additions to your genetic library because we only work with the best growers in Canberra who meet our stringent quality standards! . Furthermore, if you are dissatisfied with your order, we offer free returns or a full refund. You will be eligible for a refund if you cancel your order for any reason.
How can I track my order?
Yes. After your payment is confirmed, your order will be securely packaged in a discrete manner, and you will receive a tracking code shortly after your package is shipped. which you can track the status of your order on the website of the delivery agency.